Privacy Policy

Last updated: May 15, 2026

Introduction

This Privacy Policy explains how darkbloom-peak collects, uses, and protects personal information provided through our website and services. We are committed to protecting your privacy and handling your data with care and transparency.

Information We Collect

Personal Information

When you enroll in our programmes or contact us, we may collect:

• Parent or guardian name
• Email address
• Child's age
• Programme preferences
• Any additional information you choose to provide in enrollment forms or correspondence

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use collected information for the following purposes:

• Processing enrollment requests and communicating about our programmes
• Responding to enquiries and providing customer support
• Sending programme updates, schedules, and relevant educational materials
• Improving our website and services
• Analyzing website usage to enhance user experience
• Complying with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Consent: You have given clear consent for processing your personal information for specific purposes
• Contract: Processing is necessary for enrollment and service delivery
• Legitimate interests: Processing is necessary for our legitimate business interests, such as improving services
• Legal obligation: Processing is necessary to comply with legal requirements

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With service providers who assist in operating our website or conducting business, under strict confidentiality agreements
• When required by law or to protect our rights, property, or safety
• With your explicit consent for specific purposes

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Enrollment information is typically retained for seven years for administrative and legal purposes.

Your Rights

Under data protection law, you have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data under certain conditions
• Restriction: Request restriction of processing your data
• Objection: Object to our processing of your personal data
• Data portability: Request transfer of your data to another organization or directly to you
• Withdraw consent: Withdraw consent at any time where we rely on consent to process your data

To exercise these rights, please contact us at info at darkbloom-peak.com.

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are designed for children, but we collect personal information only from parents or guardians. We do not knowingly collect personal information directly from children without parental consent. If you believe we have inadvertently collected information from a child without proper consent, please contact us immediately.

Cookies

Our website uses cookies to enhance user experience. For detailed information about our cookie practices, please see our Cookies Policy.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

darkbloom-peak
42 Kensington Gardens Square
London W2 4BQ
United Kingdom
Email: info at darkbloom-peak.com

Supervisory Authority

If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.